FLOATING FAQ

🧠 Read our FLOATING 101 series to learn more about the history of floatation therapy and why it's one of the most profound ways to improve your life. 

 

🗓️ Appointment Cancellation Policy:

Guests and Members must give 12-hours notice for cancelling or rescheduling appointments to allow time for us to fill the vacancy. A fee of $25 will be charged for late-cancels or missed appointments.

  • Note: If you arrive 30+ minutes late to your appointment, we unfortunately consider this a no-show, and will be unable to accommodate your float (or sauna/plunge) at that time. Thank you for understanding!

If you need to cancel or change your appointment time, PLEASE email guide@floatseattle.com or call (206) 673-5132, or do so online here*.

*Self-cancellation only available for early cancelling

 

💬 Frequently Asked Questions

Refund Policy

We offer refunds on purchases within 90 days of the original transaction date. This policy applies to all our services and products, except for partially-used packages, promotional, or discounted items, which are non-refundable.

We understand that sometimes plans change. If you're unable to use your purchased float sessions within this period, don't worry – your credits never expire! They remain available for your use at any time.

Alternative Options: If you find that you are unable to use your purchased sessions, we offer the flexibility to convert these credits into gift cards. You can gift these cards to friends or family, allowing them to experience the benefits of floating.